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Overview
The goal of this course is to prepare nurses for the CNML exam.Goals and Learning Outcomes
- Review Daniel Goleman’s competencies for social awareness
- Describe Bruce Tuckerman’s stages of group development
- Discuss mentoring guidelines
- Describe the principles of effective communication
- Examine the importance of cultural diversity and the impact of bullying in the workplace
- Identify how transformational leadership theory applies to evidence-based practice (EBP) and emotional intelligence (EI), and social awareness concepts.
- Recall how nursing leaders influence others by role modeling professional behavior, acting as change agents in organizational and political activism, and further developing staff.
- Recognize concepts that foster a healthy work environment, while implementing strategic interventions to address relationship, conflict, and situational management.
Course Details
Course Originally Released on : 1/1/2023
Course Expiration Date : 12/31/2025
REL-ACU-0-HRMP2
Course Author
MSN, RN, NE-BC
BSN, MSEd, RN-BC, CNML
MSN, MA, BSN, RN, CDR-USNR
DHA, MBA, RN, CNML
Accreditations
NURSES
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Provider approved by the California Board of Registered Nursing, CEP#13791


Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.
CEBroker
Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Examiners For Registered Professional Nurses
Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.
Disclosures
None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

